1. What is Athena and Co?
Athena and Co is a handcrafted jewelry brand inspired by individuality, creativity, and the spirit of self-expression. Each piece is designed with intention and made to celebrate your unique story.
2. Are your products handmade?
Yes. Every item in our collection is carefully handcrafted by our team of artisans. No two pieces are exactly alike, making your jewelry truly one of a kind.
3. Where are you based?
We are proudly based in Sydney, Australia, but we ship worldwide to bring our pieces to customers across the globe.
4. Do you ship internationally?
Absolutely. We offer worldwide shipping, and delivery times and costs will vary depending on your location. Full details can be found on our [Shipping Policy] page.
5. How should I care for my jewelry?
To preserve the beauty of your jewelry:
- Store it in a dry place, away from direct sunlight.
- Avoid contact with water, perfume, or harsh chemicals.
- Use a soft cloth to clean gently.
6. What materials do you use?
Our pieces are made using a mix of natural stones, glass beads, gold or silver-plated metals, and other quality materials. Each product description includes detailed information about the materials used.
7. Do you accept custom orders?
Yes, we occasionally accept custom design requests depending on availability and project scope. Please reach out to us via email for more details.
8. Can I return or exchange my item?
We accept returns and exchanges within 14 days of receiving your order, provided the item is unused and in original condition. Please refer to our [Return Policy] for more information.
9. How can I contact customer support?
You can reach us via email at support@athenaandco.com, or send us a message through our Contact page. We typically respond within 1–2 business days.